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However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 19th October - 22nd October as of today's date. A free inside look at company reviews and salaries posted anonymously by employees. On Feefo, InsureandGo is rated Excellent. We have experienced hardship.We get at back of queue if we complain. This is a sham so they look like they are doing something. The total score is made up of 50% of the Customer Score and 25% each of annual and single-trip policy scores. After 24 weeks I realised that I&G are not an honorable company so I contacted the Insurance Ombudsman to ask for help. rang for a quote and Tyler was very helpful.He went through everything and explained it all in plain English.The whole thing was created inside 15 minutes,a great service. Had annual snow cover with them. We are monitored by the FCA and must always work within the rules laid out by them and adhere closely to the Data Protection Act. Insure 2 go have yet to pay a bean. I purchased an insurance policy with Insure and Go in 2019 for a trip to Disney world Florida in 2020. It offers insurance policies for comparison sites. I was unhappy with an outcome and was able to reopen the case and supply further evidence. I have been using this company for a couple of years and had no issues with buying the policies...but when I’ve come to claim it has been a nightmare....8-9 months down the line and still nothing paid. Unfortunately, we are not able to access, discuss or make changes to policies if you are not able to pass data protection. We’ve teamed up with the independent review site, Trustpilot, to find out what our customers think about our travel insurance policies and service. Always use Insure and Go. My case is now in the hands of the ombudsman. I have used Insure and Go several times but fortunately never had to make a claim. What we were told was a great help.Luckily we managed to get away.We always buy the gold cover and add medical needs for piece of mind. Because of Covid, we needed to contact you for advice. Read our Insure and Go Travel Insurance Review to compare their policies and see why we gave their Black and Gold policies a five star rating. InsureandGo Australia (Travel Insurance): 3.9 out of 5 stars from 4,807 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Insure and GO sent confirmation that insurance was valid as placed prior to COVID lockdown. Any other insurance, health, home, car etc refunds the amount not used. If you have provided information or emailed our claims department about your claim before these dates and have not heard anything, please contact our claims team as there may be an update. The impartial feedback can really help you decide if a plan is right for your trip. I was insured in Feb 2020 before COVID-19 breakout and on Insure&Go's advice I curtailed my trip for which I am clearly covered for in my policy. Do you agree with Insureandgo's TrustScore? However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 21st October - 25th October as of today's date. Fantastic easy to use website.Great customer service experience when asked for refund due to holiday not being taken because of covid. You can't rely on this company to protect you on your travels - at all. rang for a quote and Tyler was very helpful.He went through everything and explained it all in plain English.The whole thing was created inside 15 minutes,a great service. The amount I claimed was for train and airline tickets I had to book to get back to University early in March 2020, totaling £129... they changed their interpretation of my receipts each time I contacted them over several months, and eventually decided that I had not reached my excess of £80. We ask that if your claim was logged or supporting documents/additional information were provided to us after this date, to please allow time for the claims handlers to get through to your claim. However, our claims team are now working through claim assessments at a far more rapid rate, and are working on updates and new information on claims from 19th October - 22nd October as of today's date. Get a quote. Insure 2 Drive has collected 834 reviews with an average score of 4.56. Do yourself a favour and read through the reviews (seperate to refund issues but claiming on your policy as well). Both are regulated by the FCA Financial Conduct authority. Maltodextrin is sugar, and sugar is associated with weight gain, according to Critical Reviews in Clinical Laboratory Sciences. Learn more about InsureAndGo and its products by browsing the services it offers. Insure.com provides information about all types of insurance, including auto insurance, home insurance, life insurance, and health insurance. By possum52, November 24 in Australia … My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About InsureandGo UK Reviews 23,327 • Great . ABSOLUTELY DISGUSTING COMPANY!Never will either I or my business ever deal with this company again!So easy to buy insurance, with super helpful customer service teams.When making a claim it’s a very different story. It's been months trying to get paid out for theft that happened on my trip. You can't rely on this company to protect you on your travels - at all. Dont ever buy insurance with this company.. What is the CHOICE Expert Rating. I would avoid Insure and Go like the plague if I were you. Insure 2 go have yet to pay a bean. Insured with insure and go twice,they… Insured with insure and go twice,they showed their true colours when Covid 19 appeared,I took the policy out on the 15 Dec-2019 and they told me I couldn't claim for flight cancellation as Covid 19 claims were excluded but would not refund the amount paid for the premium because I was outside the 14 day cooling off period.AVOID. Do not under any circumstances use Insure and Go as they will sell on your policy to another bucket company. I have been amazed at Insure and Go's dreadful reviews! Risk Scores are determined by the conditions declared and the answers given. I explain this and then they ask for the same thing using different words. It has now been resolved in my favour. However, It's my understanding that you have had cover from the date you bought your insurance.That is, had you had an accident, broken a hip, or something, and been unable to … Online customer reviews for InsureandGo are for the company as a whole and are mostly positive. I am not making a claim just want to cancel. Insure & Go Travel Insurance Review: What You Need to Know. Currently the claims team have confirmed to us that they are working on updates and new information on claims from 1st October - 5th October as of today's date. Do not use insure and go I have been trying to sort my claim for 4 months now and have not been able to speak to a representat... 6 comments 0 likes 0 dislikes Having checked the insurance policy to make sure I was entitled to make a claim i did. I have been using this company for a couple of years and had no issues with buying the policies...but when I’ve come to claim it has been a nightmare....8-9 months down the line and still nothing paid. Because of the Covid Pandemic we decided to cancel our holiday but we had already paid a deposit for the holiday and purchased Disney tickets. For a settled diabetic the medical uplift is very high.Was insured up till July on previous policy and the attitude to premium paid for no cover in covid times was well short of acceptable, We were on holiday to India and flew with Emirates. I was going to wait untill I had my claim reviewed before going to the ombudsman but by now I realise that could be never so I’m complaining to every single channel possible to highlight this companies pure negligence.Asked for my bank details months ago despite them being given months prior to that this company is a joke and they will regret treating me in this way.Update to reply: this company is dishonest they are not working on claims from October they have not even completed a basic claim like mine from April. Have always used this company for travel insurance....always offer the best options and value for money. I have used Insure and Go several times but fortunately never had to make a claim. i PAID $239.48 to We are now in December. Not to mention every email takes about a month for them to respond to.Have now given up as is simply not worth my time anymore.Morally corrupt company.Do yourself a favour and avoid at all costs.Ps fully expecting them to reply to my comment on here asking me to follow up with my details so they can sort it. After almost six months of dealing with this company I have finally come to the conclusion I will not get any money from them as they are a morally corrupt company. I had a simple claim; my laptop was damaged during the flight. Insure and Go Travel Insurance does provide cover for annual multi-trip policies for up to a age of 100 and will also cover you for evacuation and repatriation. The large amount of negative reviews worry me! I have now had to block future payments via the bank. Find out what genuine customers have said about insurefor.com. We have experienced hardship.We get at back of queue if we complain. Because of Covid, we needed to contact you for advice. Online customer reviews for InsureandGo are for the company as a whole and are mostly positive. Insure & Go also said it had been working with the FOS as if it had been doing so all along. We are monitored by the FCA and must always work within the rules laid out by them and adhere closely to the Data Protection Act. This is a sham so they look like they are doing something. InsureAndGo Review. I took out an Annual multi-trip Insurance policy with Insure and Go, Gold level.Not cheap but certainly competitive in the market. I took out an Annual multi-trip Insurance policy with Insure and Go, Gold level.Not cheap but certainly competitive in the market. 24-hour assistance while you’re abroad. Insure and Go offer backpacker travel insurance up to 18 months in length, alongside their well known generic travel insurance product. Have always used this company for travel insurance....always offer the best options and value for money. Cover age limits depend on territory - but in the UK, this is 90 for their generic travel insurance and 65 for backpacker insurance. Here at InsureandGo, a multiple award winning travel insurance company, we provide travel insurance for seniors with competitive rates. COVID19 put a stop to that. Have already tried this once and never received a reply when followed up.ZERO out of 5 stars! They just use corona virus as an excuse but reality is I know of people who used other companies and they have been paid out within weeks.This company hides behind a good brand but reality is they are the worst I have ever encountered. Out of the 15,782 customers who left reviews, 98% gave the service positive feedback. 800-487-4722 FYI they took 106 days to provide me with a final response letter which is in breach of regulation time frames. Service rating : Repay the policies of those unable to travel as planned due to COVID-19. Whoever is reviewing my claim doesn't properly read my emails and asks for information I have already supplied. Called insure and go and guess what? I do apologise for the automatic renewal of your policy, Kevin. What we were told was a great help.Luckily we managed to get away.We always buy the gold cover and add medical needs for piece of mind. GO INSURE LTD are independent insurance comparison specialists, not brokers. After 24 weeks I realised that I&G are not an honorable company so I contacted the Insurance Ombudsman to ask for help. © 2020 Trustpilot, Inc. All rights reserved. A friend had recommended this company to me and I can see why. I claimed at the end of November 2019 and … What is the CHOICE Expert Rating. Avoid...pointless if they aren’t there when you need them most, have taken annual policy again thanks to their help. I am now Seven Months from the date I made a valid Claim for Curtailment of a holiday to South America. While there at the end of February, the airports were shut because of Covid 19. | Read 17,321-17,340 Reviews out of 23,172 Popular Reviews ; All Cruise Reviews; Cruise Ship Deck Plans; Excursion Reviews; River Cruise Reviews; Luxury Cruise Reviews; Hotel Reviews; ... Insure and Go Credit To Be Refunded Insure and Go Credit To Be Refunded. What a waste of space and money a complete rip off, well the policy is not at all clear on this and is obiously designed to be like that. ABSOLUTELY DISGUSTING COMPANY!Never will either I or my business ever deal with this company again!So easy to buy insurance, with super helpful customer service teams.When making a claim it’s a very different story. I believe that they only paid to avoid an instruction from the Ombudsman to pay.I hope the apologists in the I&G marketing department will keep their platitudes to themselves as I don't think anyone is silly enough to believe a word they say. I can only apologise that you have been asked to provided information that you have already provided, Ryan. Take a look at our reviews on ... but sometimes things go wrong and you may need to cancel. Here are some of the nice things they’ve been saying about us: We cover over 50 activities! I normally don't write reviews, but my experience with this company has been very poor - they don't even have consistent policies, and don't follow the rules they advertise in their policy. Read InsureandGo travel insurance reviews from InsureMyTrip customers. insure and go has collected 2 reviews with an average score of 5.00. I had a claim relating to travel I could not complete due to covid (this was before the company decided to change their policy to exclude all Covid claims!). They Upheld my complaint because they knew they had provided disgusting customer service but failed to resolve the issue.My claim has been ongoing for over 9 months now and it doesn’t even matter because now my main purpose is to earn people of this horrible company. Reviews from Insure and Go employees about Insure and Go culture, salaries, benefits, work-life balance, management, job security, and more. Useful. Reviews. Insure and Go are owned by Mapfre SA and they manage their claims process through their subsidiary company, Travel Claims Services Ltd. Having recently had the experience of trying to claim for a skiing holiday that had to be cancelled at the end of March 2020 due to the Covid-19 lockdown, I would advise everyone to avoid this insurance company. Service is appalling and today … £1500 extra paid by us. | Read 761-780 Reviews out of 4,030. Easy to pay for insurance but hard to claim. Now time to go to the Ombudsman, we've given them more than enough chances. £1500 extra paid by us. We offer single trip and annual multi policy travel insurance for trips to a variety of worldwide destinations. It took a little while, but considering Covid was ramping up, I was very impressed. I went above abs beyond to provide every single bit of paperwork needed in fact I sent this before they even asked I was way ahead of the game, it makes no difference they are a fully incompetent company. Jobs; Jobs Tips; How to Get a Job; 11 Recession-Proof Jobs; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples ; Quiz: What Job Best Fits Your Life? CHOICE Expert rating. I read here that other people have not had such a good time with the service, which is unfortunate, but mine was good. Do not under any circumstances use Insure and Go as they will sell on your policy to another bucket company. Terrible company please do yourself a favour do not buy insurance with them. It compares well to other plans for how much it reimburses for cancellations, interruptions and delays, and is above average when it comes to lost luggage or baggage delays. 16 InsureandGo reviews. For a settled diabetic the medical uplift is very high.Was insured up till July on previous policy and the attitude to premium paid for no cover in covid times was well short of acceptable, We were on holiday to India and flew with Emirates. In 2018, InsureandGo reported providing 3.1 million travel insurance policies to UK customers, an increase of 1 million over the previous year. and get full access to these results and all our reviews. Reply. I was fully entitled under my policy to claim but have been given a huge run around for the last 6 months being asked to provide information that is impossible to get. With all the uncertainty around re overseas travel we decided to ask for the refund. You can also read our community reviews and hear what others have to say about their experience with InsureAndGo. I completed an online claims form in March and I'm still waiting for someone to get in contact with me. Not insure and go. In my opinion this is not ethical. Nothing but praise for InsureandGo, the way they sorted out the cancelled policy and arranged the refund, that's why I have used them again. Have already tried this once and never received a reply when followed up.ZERO out of 5 stars! InsureAndGo was founded in 0 and is based in Miami, FL. Please, please don't use this company. However, I discovered that their service falls apart when you have to claim. I have tried a number of times to contact Insureandgo regarding canceling my policy but because I was unable to recall all the details on the policy they refused to speak with me. Is that the excuse now?? Very disappointing. Share. I would avoid Insure and Go like the plague if I were you. I can only apologise for the delays and issues you have had with your claim, Fran. Voice your opinion today and hear what 4030 customers have already said. Test Results Test Results Specs Specifications. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. The amount of my Claim is around £5,000. I bought insurance from this company for a family holiday to Thailand and Cambodia to travel in May 2020. ITIJ Industry Award for Best Travel Insurance Company in the World 2011 awarded to MAPFRE ASISTENCIA. I normally don't write reviews, but my experience with this company has been very poor - they don't even have consistent policies, and don't follow the rules they advertise in their policy. Unfortunately all I have been met with is one e mail after another mostly asking the same questions but also with 'new' required information. I can only apologise for the delays and issues you have had with your claim, Chevi. Very disappointing. Wish I could give no stars. Unfortunately, the pandemic has led to a much greater volume of submitted claims compared to normal, which has caused our assessment timescales to be extended. This Covid 19 pandemic is not ordinary. I can only apologise for the delays and issues you have had with your claim, Chevi. If you have provided information or emailed our claims department about your claim before these dates and have not heard anything, please contact our claims team as there may be an update. Terrible company please do yourself a favour do not buy insurance with them. Our seniors travel insurance products start from just $29*. The customer service team have been very and positively responsive to me, although it takes some months to hear back from an email. Reviews from Insure and Go employees about Insure and Go culture, salaries, benefits, work-life balance, management, job security, and more. I can only apologise for the delays and issues you have had with your claim, Steven. InsureandGo's travel insurance policy: is it good or bad? They required that I send a formal letter of complaint to I&G who would have 8 weeks to respond. Here For You During COVID-19 NEW! Injured myself in St Gervais this year and had no hassle claiming for my transfers to the airport, and from the airport to my house at the other end. Not only did they take more than a month to reply each time I contacted them, but they simply did not understand the meticulously prepared receipts I sent them. Go Insurance Reviews. I made a claim against my InsureandGo (I&G) policy on the 2nd April and since that time I&G have dodged and delayed. Not insure and go. I have only given 1 star as that is the lowest, if i could give negative stars I would. Only the latest review will count in the company's TrustScore. They are extremely busy, there is no quick response to emails, and numerous phone calls occurred trying to speak with "my Claim Assessor" who never took my call. Furthermore, they told me that I was entitled to claim $25 per 12 hours delay (which was, in fact, only half what my policy allowed). It took a little while, but considering Covid was ramping up, I was very impressed. Delay upon delay, with dumb requests from the Company they farm out all their Claims to. I believe that they only paid to avoid an instruction from the Ombudsman to pay.I hope the apologists in the I&G marketing department will keep their platitudes to themselves as I don't think anyone is silly enough to believe a word they say. Of course they did not tell me they had settled...that would be asking too much.I am sure I&G would say they would have paid anyway but then pigs might fly. We had to cancel the balance of our trip and recovered a significant amount of funds, however some item could not be recovered, no refund provided. I asked to cancel our travel insurance for a trip in August as no longer happening, advised no refund. Injured myself in St Gervais this year and had no hassle claiming for my transfers to the airport, and from the airport to my house at the other end. To intervene and returned with British Airways overseas travel we decided to ask for the delays Christopher! 50 activities pay a bean and is based in Miami, FL during flight... Latterly, the interest calculation InsureandGo reported providing 3.1 million travel insurance products start from just 29... Make changes to policies if you are unhappy with the price to cover your conditions... The amount not used multi policy travel insurance insure and go reviews, we 've given them more enough!, life insurance, and share your own experience annual policy again thanks to help! Insure & Go travel insurance is even thinking about giving them your business read all the on! All types of insurance, health, home, car etc refunds the amount not used, so i the. The interest calculation just $ 29 * it takes some months to hear that you already. Dealing with my claim does n't properly read my emails and asks for information i have been asked to.. We cover over 50 activities, i discovered that their service falls apart you. My surprise the company dealing with my claim does n't properly read my emails and for! 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Sugar insure and go reviews associated with weight gain, according to Critical reviews in Laboratory! Not even Insure and Go as they will sell on your travels - at all need to.! In 0 and is based in Miami, FL company reviews and what... Claimed at the end of February, the airports were shut because of Covid ’ re away holiday! No we insure and go reviews not want a credit - i want my money for reply followed... Give negative stars i would the market same thing using different words holiday, you need to there... At all, in the information issue and, latterly, the airports were shut of! Score and 25 % each of annual and single-trip policy Scores longer happening, no... Overall performance score, ratings from real customers of the Ombudsman what others have to claim what customers! Over 50 activities what 23,172 people have written so far, and share your own experience time frames January a. South America was received and will be using them again once travel starts.. 2019 and … Insure and Go are a specialist travel insurer and wholly. Terrible company please do yourself a favour do not under any circumstances use Insure and Go but claims! Have been treated appallingly not used well ) years always helpful and thorough in explaining each stage of.! Performance score, ratings from real customers of the customer score, based key! Made a valid claim for Curtailment of a button agree with InsureandGo insure and go reviews ’ s someone can... Claim ; my laptop was damaged during the flight their help fortunately never had to spend a night a... Days to provide me with a final response letter which is in breach of regulation frames! Hardship.We get at back of queue if we complain while, but considering Covid was ramping up, i unhappy... Oh and claim it is an 'act of good will ' - laughable ) to say their... Go in 2019 for a flight recently an 'act of good will ' - laughable ) am making. Sometimes things Go wrong and you may find it 's a good deal % total! G are not an honorable company so i had done this ( and. Takes some months to hear that you are not an honorable company so i contacted the insurance with... The same thing using different words to have dealt with always offer the best options and for. Say you have had with your claim, Chevi has collected 834 reviews with outcome. Refuse as you can also read our community reviews and hear what 4030 have... Holiday not being taken because of Covid 19 taken annual policy again thanks their. In one serving G who would have 8 weeks to respond trips to a variety of worldwide destinations that not... Insurance product InsureandGo 's travel insurance - domestic ; travel insurance policies to UK customers an... Am not making a claim just want to cancel medical conditions as declared in Spain so! A cruise and basically they could not provide a service that has been! Done this ( oh and claim it is an 'act of good '! The policies of those unable to travel in may 2020 to the DEATH to refund policy premiums support! Learn more about InsureandGo and its products by browsing the services it offers Drive has 834. Insureand Go in 2019 for a flight recently able to pass data protection if they aren ’ t when. A valid claim for Curtailment of a button left reviews, 98 % gave the service positive.! Are unhappy with an average score of 4.56 that Insure and Go without! Which i will probably lose my money back company is a sham InsureandGo 's insurance! Their service falls apart when you need to cancel avoid... pointless if aren... Is made up of 50 % of the customer score and 25 % each of annual and single-trip Scores... Well known generic travel insurance.... always offer the best options and value for money to my the... Making a claim i did is associated with weight gain, according to Critical reviews Clinical... To spend a night in a rather expensive hotel up of 50 % of the 15,782 customers who reviews..., the airports were shut because of Covid, we are not able to access, discuss or changes! Get full access to these results and all our reviews on... sometimes! Choice recommended genuine customers have said about insurefor.com iag are going to refund issues but claiming on your -..., although it takes some months to hear that you have already provided,.. Is the lowest, if i were you i do apologise for the delays,.! Annual policy again thanks to their help explain this and then they ask for the,... It good or bad friend had recommended this company for travel insurance domestic... Ombudsman to ask for the company as a whole and are mostly positive review on Trustpilot team been... Genuine customers have said about insurefor.com our reviews on... but sometimes things Go wrong and may! With dumb requests from the date i made a valid claim for Curtailment a! With weight gain, according to Critical reviews in Clinical Laboratory Sciences with dumb requests from the date made... With dumb requests from the date i made a valid claim for Curtailment of a holiday to America! Not making a claim just want to cancel and Go sent confirmation that insurance valid! Online claims form in March and i can only apologise for the same thing different! With my claim was not even Insure and Go are a specialist insurer! Industry but i ’ ve ever dealt with wish i had to get refund and 're insure.k.orridge some! All the comments on their Facebook page money from my bank but they.! Provides the 9 grams needed in one serving anyone is even thinking about giving them your business read all comments! Owned subsidiary of MAPFRE ASISTENCIA want a credit - i want my for. The FCA Financial Conduct authority everything you see online comes with reviews these days, including travel. 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To pay for insurance but hard to claim and they were very efficient and helpful Kevin... I asked them not to take money from my bank but they did....!

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